Refund policy

Return & Refund Policy

At Deskiyz.shop, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we’re here to help.

Returns

We accept returns within 30 days of delivery. To be eligible for a return:

  • The item must be unused and in its original condition
  • The item must be in the original packaging
  • Proof of purchase is required

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Personal care items
  • Customized products
  • Sale or clearance items
  • Gift cards

Refunds

Once we receive and inspect your return, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed to your original payment method
  • Processing times may vary depending on your bank or payment provider

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.

Contact

For return requests or support, contact us:
Email: support@deskiyz.com